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Teamwork

This week we have been looking at growing club membership and retaining current members.

One of the most important requirements for a project of this nature to be successful is a cohesive team where every member is aware of the goals and is committed to achieving success.

To work effectively and for one common goal within the club it is very important for all involved to share the same vision. This vision should be clearly defined so that all involved understand the direction in which the club is heading.

The key to achieving this level of commitment is Read more

Delivering exceptional service

Yesterday we looked at how your club might be organised in order to fulfil the expectations of its target audience and we boiled that down to a very distinct goal that any club would do well to work towards:

Deliver a little bit more than you promised!

We then went on to look at how this might be achieved consistently. We discussed how the seemingly endless task of business strategy development could be boiled down to its essence, making it a lot more tangible and do-able in the process.

Business strategy for me is about three things; three mini strategies if you like and these are people, finance and innovation.

Today, I wanted to briefly fill out these 3 bullet points to give you a clearer picture of how you can use them to your advantage and guarantee that your club members, user groups, customers or what have you, will always Read more